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Counseling & Psychological Services


Contact Counseling & Psychological Services  

Counseling & Psychological Services

Lawrence Center, Second Level
705 S. New Street
West Chester, PA 19383

Phone: 610-436-2301
Fax: 610-436-3114


Emergency Response

Public Safety: 610-436-3311 for safety concerns
Counseling Services:
610-436-2301 for behavior or mental health concerns
Emergency Medical Services:
610-436-3311 (will link to 911)

Crisis Intervention (Exton) for community help: 610-918-2100
National Suicide Prevention Lifeline: 1-800-273-8255

Walk-in Hours

Semester and Triage Hours
Students must walk in during Triage hours* to begin counseling appointments.

The Counseling Center

Monday-Friday: 8:00am-4:00pm
Open when classes are in session
Any after-hours emergencies must go through Public Safety (610-436-3311)

*Triage Hours

Monday-Friday: 1:00-3:00pm (during Fall and Spring Semesters)
It is first-come/first-served, so allow enough time to complete computerized "paperwork" and then meet face-to-face with a psychologist for a brief assessment
There is no charge for a triage assessment or counseling with a psychologist at the Counseling Center

Crisis Reponse

Crisis Text Line
Text START to 741-741

This is a free, crisis text line. A trained crisis counselor will receive the text and respond quickly. This service is not sponsored nor supported by the University; this is a free nationwide crisis text line for anyone to use. For additional information see


The mission of the Department of Counseling and Psychological Services (The Counseling Center) is to promote optimal health through the provision of quality mental health services for all currently enrolled West Chester University students.  We are a short-term Counseling Center, so sessions are limited; however, we also have a Clinical Case Manager to assist with off-campus services.  We are also a training site, meaning advanced doctoral students engage in the provision of therapeutic services to students under the supervision of licensed psychologists.  The Counseling Center is now in Lawrence Center, Suite 241 -- it is a welcoming environment that appreciates multiculturalism and diversity.



ONLINE HELP:  The WCU Counseling Center has a new unique online service we are offering WCU students. Our goal is to enhance student wellness by helping students identify – and do something about – stress, anxiety, depression and other problems that can interfere with academic, social and personal functioning.  

Clicking this link ( will take you to a secure website where you have the option of completing a brief online questionnaire. You can submit your questionnaire anonymously, using a self-assigned User ID.

If you do submit a questionnaire, a WCU counselor will review it and send a personal response to you over the secure website, which will include any recommendations for follow-up. You will then have an opportunity to exchange online messages with the counselor through the anonymous dialogue feature using only your User ID, or to set up a face-to-face meeting to talk to the counselor in more detail.

We urge all students to take advantage of this safe and easy way to find out if stress, anxiety or depression may be affecting you. The good news is that treatments for these challenges are highly effective and are available right here in the WCU community.



Dog Therapy Requests:  If you are with a Residence Hall and you would like the therapy dogs to attend an event, here are the guildelines.  Email Dr. Rachel Daltry ( at least 2 weeks prior to the event.  You must include:  1) the requested date, 2) the requested time, and 3) the nature of your request.  In other words, what is the program you are presenting?  [Sorry but it cannot just be a visit with the therapy dogs :)]  Because the therapy dogs book up quickly and already have PR commitments with us, requests will be filled when possible!

Dog Therapy


Sykes Student Union -- Main Lobby

  • January 30th -- Noon - 2pm
  • February 8th -- 6:15 - 8pm
  • February 13th -- 5:30 - 7:30pm
  • February 20th -- Noon -- 2pm
  • March 8th -- 11am -- 1pm
  • March 19th -- 5:30 -- 7:30pm
  • April 5th -- 6:15 -- 8pm
  • April 17th - Noon -- 2pm
  • April 24th -- 5:30 -- 7:30pm
  • May 1st -- 11am -- 1pm
  • May 3rd -- 6:15 -- 8pm
  • May 7th -- 5:30 -- 7:30pm
  • May 9th -- 11am - 1pm Dog Extravaganza!

Missing your furry little friends at home? Visit them on Twitter @WCUDogTherapy.


  • Groups for Spring Semester are now posted on the Group Counseling link -- At the very bottom of this page "See all of our Services Offered."

Student Activism: In light of recent events, we provide the following suggestions.


The Most IMPORTANT way to care for yourself, is to: TAKE BREAKS

Activism is emotionally and physically exhausting. Give yourself permission to take breaks –you need to recharge!

Ways to take breaks:

Disengage from Social Media

  • The onslaught of negative messages online can feel overwhelming. Disconnecting regularly is a good way to take a break and come back to the issues another time.

Disengage entirely

  • You are such an important resource. Sometimes giving it your all means saying, “no.” This does not mean you don’t care about the issue – you just need some time to yourself.

Emotion check-in

  • Your mental health is very important. Check in with yourself to see how you are feeling – remember that your emotions are valid. Make sure to be kind to yourself. If your emotions are intense, this may be a sign to take a step back.

Physical health

  • Make sure you are tending to your physical needs. This means eating well, staying hydrated, exercising, limiting substance use, and treating illness.

Social Needs  

  • Tend to your relationships. Spend time with friends. Call your family members. Share time with like-minded individuals.

Self-care looks different for everyone. Take some time to create a personal plan of how to take care of yourself and tend to your needs.


As a member of the Association for University and College Counseling Center Directors, we post their statement here regarding the recent activity in Charlottesville, VA. 

The Association for University and College Counseling Center Directors (AUCCCD), a professional association for the higher education leaders for college student mental health representing over 800 institutions in the United States and internationally, seeks to advance the cause of collegiate mental health through innovation, education, and advocacy. As an organization committed to inclusive excellence and the promotion of social justice, AUCCCD strongly speaks out against racism, discrimination, oppression, and violence in its many forms. On Friday, August 11, 2017, and Saturday, August 12, 2017, several White supremacist hate groups gathered on the campus of the University of Virginia and elsewhere in Charlottesville, purportedly to protest the removal of a Confederate general’s statue. The weekend was marked with violent clashes between various hate groups and anti-racism groups, leading to property destruction and the needless death of a young woman who was there to protest against racism and bear witness. Several other people were injured, some seriously. Two law enforcement officers who were there to keep the peace also lost their lives when their helicopter crashed.

As college mental health professionals, we have long known that hatred and bigotry and the perpetration of racial and bias-motivated violence are harmful to EVERYONE’S mental and physical health, including those who espouse it and those who are hurt by it. AUCCCD condemns language and behaviors that aim to harm and divide people. We also view college mental health professionals as having a responsibility to facilitate greater self-understanding, value individual and group differences, encourage and model respectful dialogue, and support the right of all people to live in communities that are safe and promote emotional well-being. As the University of Virginia and college campuses all over the country prepare for the start of a new academic year that is filled with much promise, there is much work to be done. The provision of counseling or therapy in the aftermath of harm is but one service that we provide to our campuses. We also must be educators, role models, and advocates who seek to create healthy learning and living environments that reflect the diversity of our campuses and our society and who seek to eliminate the harm that comes from hatred and violence.

Association for University and College Counseling Centers Governing Board



There are times you may read or hear something bigoted, offensive, deplorable, or hateful. There are many ways to respond to this. Sometimes, it is most powerful to make your voice heard by speaking out. You can do this by addressing the source, posting online, joining a group/cause, talking to a government official or law officer, or speaking with family/friends. There are other times when your safety may feel threatened by speaking out. This is an important time to do what you need to do to take care of yourself. Never act violently – you may harm yourself or others. Instead, seek support from people you trust.

Remember that the work you do as an activist is courageous, empathic, and valuable. Be good to yourself while you be good to the world.


We realize that acts of massive violence are hard to understand and grasp. It is more widespread and you may feel afraid and traumatized just looking at the media coverage. The shootings may challenge your sense of safety, equilibrium, and hope for the future. For some, it will trigger memories and feelings that are difficult to process. These occurrences do elicit many different emotions, such as shock, sorrow, numbness, fear, and anger. You may have trouble sleeping, concentrating, and continuing with your coursework.

Here are some tips on managing your emotions and recovering your sense of balance:

  • Talk about it and ask for support from friends, faculty, and staff.
  • Be sensitive to your colleague’s feelings and reactions along with your own emotions.
  • Turn off the social media. Give your brain a chance to recuperate and decrease your stress.
  • Take care of yourself, exercise, eat normally and try to sleep.
  • Use the LiveSafe app to report any unusual activity.
  • If you feel unsafe, be around friends, have someone walk with you across campus and connect with others. Usually these tips are helpful during the crisis.
  • For more information on how to cope and deepen your resilience, the following are good resources:

Counseling Services

  • Individual Counseling
  • Group Counseling
  • Crisis Intervention
  • Psychiatric Services
  • Consultation
  • Outreach
  • Alcohol Awareness Education
  • Drug and Alcohol Counseling

See all of our Services Offered!

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