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ResNet Central

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Contact ResNet Central  

ResNet Central

Address:
Brandywine Hall Rm 003, Ground Floor
709 S. New Street
West Chester, PA 19383


Phone: 610-436-2660
Fax: 610-738-0591
Email: resnet@wcupa.edu


Richard A. Jackson
ResNet Central Manager

ResNet Central

Welcome to ResNet!

ResNet is short for Residential Network. West Chester University ResNet Central was established in July 2005  under the Information Services and Technology - IT Infrastructure Services. ResNet Central supports the student network in residential halls. 

West Chester University provides wireless connectivity in all student resident halls. 

Service Request System to request service. It's the best way to get help!

About Us

 ResNet Central is the single point of contact of WCU students for residential technology services. ResNet support residents, commuters and student organizations. ResNet is operated and ran by members of staff and a team of student workers as consultants who strive to deliver excellent service with professionalism and communication skills with a focus on offering pertinent technical information

Mission Statement

The mission of ResNet Central is to provide technical and operational services to the student body of West Chester University. ResNet consultants are committed to pursue excellence in technical service through innovative and reliable solutions to keep pace with continuous improvement and advancing technology.

Helpdesk/Xpress/Service Desk

The ResNet Helpdesk is a one-stop support line for all West Chester University students. It provides computer repair, password resets among other technical services. Support are offered through walk-in, over the phone or the Xpress desk and has extended hours during the fall and spring semesters.

ResNet Computer Lab

 ResNet has a computer lab on the same location of ResNet Central on the Ground Floor of Brandywine Hall. Students need to swipe their WCU ID to gain access to the computer lab equipped with a network printer. A Ramprint printer is also available and located in the lobby.                                                                                                                                                                                                                                                                                         

Resources

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