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Information Services & Technology

Help Desk

Contact Us  

Information Services & Technology

Anderson Hall 119
725 S. Church Street
West Chester, PA 19383

Phone: 610-436-3350

Need Help?

Use our Service Catalog to solve the issue on your own 24 hours a day!

Call Us: 

Visit Us: 
Employees - Anderson Hall 021, Faculty & Staff Help Desk

Students - Brandywine 003, ResNet

Help Desk

Information Services & Technology delivers and supports university-wide connectivity to the wired and wireless networks (RamNet), access to a variety of virtualized software applications from personally owned devices (RamCloud), printing from personally owned devices to university multi-function printers (RamPrint), and maintains over 3,000 Tech Fee funded computer devices for student use across teaching and learning spaces, computing labs, laptop carts, and various course-specific equipment for short-term loan.

 The IS&T Help Desk/ResNet is the central point of contact for all technology-related inquiries including Webmail, myWCU and D2L at West Chester University, with offices on the ground floors of Anderson Hall and Brandywine Hall.  The Help Desk provides first level customer support for students and employees in locations such as administrative offices, classrooms, residence halls, remote sites & satellite campuses. 

For self-service options and to learn more about specific services provided by the Information Services & Technology Division, please browse the Service Catalog or dial 610-436-3350 to speak with an analyst.

Hours of Operation

Day Hours
Monday 8:00am - 11:00pm
Tuesday 8:00am - 11:00pm
Wednesday 8:00am - 11:00pm
Thursday 8:00am - 11:00pm
Friday 8:00am - 5:00pm
Saturday 12:00pm - 5:00pm
Sunday 4:00pm - 11:00pm


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