View Text Only Version

LinkedIn Learning (LyndaCampus)

FAQs and Help

Contact LinkedIn Learning (LyndaCampus)  

LinkedIn Learning (LyndaCampus)

FAQs and Help

FAQs

upgrade to linkedin learning faq

Can I continue to use LyndaCampus while the upgrade is going on?
Unfortunately, you’ll have to take a small break as LyndaCampus will be offline during the upgrade. This is expected to take up to 18 hours. Afterward, we’ll send you an email with steps to activate your new LinkedIn Learning account.

Will I lose all of the information in my current LyndaCampus account when West Chester University upgrades to LinkedIn Learning?
No. Your entire Lynda.com history will be migrated to your LinkedIn Learning account.

Will I have access to the same content in LinkedIn Learning as I did with Lynda.com?
Yes. LinkedIn acquired Lynda.com and you will have access to content that was previously available through Lynda.com.

How will this affect courses that I teach?
More information will be provided regarding updating links in your D2L Courses.

Will playlists be ported over?
Playlists will be transferred to LinkedIn Learning and now called "Collections"

Will you notify me before the upgrade happens?
We will send out notifications two days prior to the upgrade so you have ample time to prepare. However, please note, nothing is needed from you prior to the upgrade.

What's New or Different in LinkedIn Learning versus Lynda.com?
New Look, Same Content, More Relevant Recommendations, playlists are now "Collections"

WHAT CAN I DO IN LYNDA.WCUPA.EDU?

Access a library of high-quality training videos and tutorials dedicated to specific skills, subject areas and software. In addition, a number of learning tools are offered such as playlists, learning paths, notes feature, assessments, certificates of completion and course history.

WHAT ARE THE SYSTEM REQUIREMENTS?

Lynda System Requirements

HOW DO I ACCESS LYNDACAMPUS AT WEST CHESTER UNIVERSITY?

From a current Browser
  1. Go to lynda.wcupa.edu from your current Browser (e.g. Firefox, Chrome)
  2. Click Sign In
  3. Login using your West Chester University Username and Password

Note: It is recommended to go to lynda.wcupa.edu, however, if going directly to www.lynda.com, you MUST click "Sign in with your organization portal" and enter wcupa.edu as the organization's URL

From a Mobile Device, using the Lynda.com App
  1. Download and Open the Lynda.com App
  2. Click Already a Member
  3. Click the Organization Tab
  4. In the Web Portal area, type wcupa.edu in the URL field
  5. Click Log in
  6. Login using your West Chester University Username and Password
  7. At the prompt, Open this page in "Lynda.com?", click Open

CAN I USE LYNDA.WCUPA.EDU OFF CAMPUS OR FROM HOME?

Yes, you can login from any location with dependable internet access.

WHY IS IT ASKING FOR MY NAME?

If you would like to receive certificates of completion, you need to provide your first and last name.

DO I NEED TO LOGOUT OF LYNDA.WCUPA.EDU WHEN I AM FINISHED VIEWING THE VIDEOS?

It is encouraged that you log out, however, if you forget, you will be automatically logged out after 30 minutes of inactivity.

Help

PASSWORDS

If you have password issues, contact WCU IT Help Desk 610-436-3350

PLAYBACK/AUDIO/VIDEO PROBLEMS

If you have audio/video or playback issues, check out Lynda.com's troubleshooting support

HOW LONG WILL I HAVE ACCESS TO LYNDA.WCUPA.EDU?

As long as you are an active student, faculty or staff member of West Chester University.

WHAT ARE PLAYLISTS AND HOW DO I USE THEM?

Lynda Playlists

WHAT ARE CERTIFICATES OF COMPLETION AND HOW ARE THEY EARNED?

When you finish a course by watching every tutorial in the course, you can receive a certificate of completion which can be printed, emailed or embedded in a blog or web page. Lynda.com's Certificates of Completion.

Back to top of page.