Student Assistance Information

Mission Statement: Student Assistance educates students on how to self-advocate and effectively navigate university policies, procedures and processes. 

Student Assistance is a service provided through the Division of Student Affairs. Student Assistance navigates and supports students through many situations and challenges.  If a student has missed a minimum of  3 (three) class days due to an appropriate matter (illness, injury,  personal, or family emergency), a formal absence letter may be circulated to professors verifying the absence. Students are highly encouraged to contact their professors for academic guidance relating to missed work due to their absence.

To utilize this service, the student or family member completes the Request Instructor Notification for Absences Form and uploads supporting documentation directly relating to the absence. In some cases, if a student is unable to return to one or more of their classes, Student Assistance can discuss enrollment options. Students or family members may email or call  610-436-0165 to discuss options.

Request Instructor Notification for Absences Form


Mission Statement: The Campus Assessment, Response, and Education Team (CARE Team) is a campus-wide team that provides a caring approach of identification, consultation, and coordination of the University response to situations involving students who engage in concerning, disruptive and/or potentially harmful behavior. CARE Team serves as a resource to the campus community and centralizes communication. The team identifies risk and develops a collaborative outreach and support plan with campus and community resources.

For incidents identifying a student of concern regarding their health, welfare, and/or safety, WCU's CARE Team provides outreach and assistance. If you are worried about a student's well-being, please complete the Concerning Incident or Behavior Form to notify WCU's CARE Team so they can help the student.  

Concerning Incident or Behavior Form

FOR AN EMERGENCY: Call Public Safety @ 610-436-3311 or 911

Christy Lanshe, Assistant Director for Operations

Christy Lanshe

Christy is a proud advocate for student success. She is a knowledgeable point of contact for individuals who are in need of support. She will identify and explain the benefits of additional campus services available to WCU students.  She will also assist with enrollment options for the current term, including the withdrawal process.

Christy is approachable and easy to communicate with.  She has a calming manner when working with students and families who are experiencing challenges. She stays connected with the students during their time of need, enjoys seeing them thrive throughout their years at WCU, and wants them to have a great college experience. 


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