FAQs
Do I have to fill out an online job application?
Yes. West Chester University only accepts online job applications. The system allows you to upload your résumé, references and other required application materials to the system. Our online application process is through NeoGov Applicant Tracking.
Can I apply for Multiple Positions?
Yes. Your application must be submitted for each position individually, but you may have several applications in process at once.
If a position is posted, does it mean that it is open?
Yes. Positions are removed from the web site when they have been filled.
I have already applied online for positions. Why haven't I heard anything?
The recruitment timeframe can vary for each position. Unfortunately, due to application
volume, we are unable to follow up personally with each applicant. If you are selected
for an interview you will receive a phone call from a search committee member. If
you are not selected for an interview, you will receive a letter at the end of the
process once the position has been filled.
What if I don't have computer access to apply online?
The Office of Human Resources located at 201 Carter Drive - Suite 100 in the Matlack
Industrial Center has a computer available in its lobby for candidates who do not
have computer access to apply for positions. You may stop by the HR Office, Monday
- Friday between 8:30am - 4:00pm to access the computer and/or for assistance with
the online application process.
What if I forget my user name and/or password?
If you forget your username and/or password and have to have it reset, please go to
the Forgot Username page.
Who should I contact if I have problems with the online system?
If you have problems while using the online system, you should contact the Recruitment
Assistant in the Office of Human Resources at 610-436-3232. If HR is unable to solve
your issue, you can contact NeoGov’s customer service by calling 1-877-204-4442.
How will I know if my application/resume was submitted successfully?
A confirmation e-mail will be sent to your e-mail address.
I saw a job posted on the site yesterday and cannot find it today. Can I still apply?
No, If the job posting is not visible on the website, the review committee is no longer
accepting applications.
How do I include my cover letter and resume?
Your resume and cover letter can be uploaded as part of the application process. Begin
by selecting Apply on a job posting and follow the prompts. Your resume and/or cover
letter can be uploaded under the attachment tab.
Can I change, update, or edit documents that have been submitted?
After your application has been submitted, it cannot be modified. If changes need
to be made or new documents need to be added, you may contact our Recruitment Assistant
at 610-436-3232.