RAM Portal Term/University Withdraw Request

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Purpose: To instruct students on how to submit a Term/University Withdrawal Request

Contents
Step 1: Accessing the Form
Step 2: Form Logic & Questions
Step 3: Submission Eligibility
Step 4: Finalizing the Request

STEP 1: ACCESSING THE FORM

  1. Navigate to the RamPortal login and use your West Chester University credentials.
  2. Locate the Card: Find the Student Links card. Helpful Hint: If this card is not appearing on your home screen, use the search feature to View All Cards (see Fig 1).
    View all
    Fig 1
  3. Open the Link: Select Term/University Withdrawal Form. The form will open in OnBase and automatically populate with your student information (see Fig 2).
    Student forms
    Fig 2

STEP 2: FORM LOGIC & QUESTIONS

The form uses dynamic logic. Depending on your first answer, you will follow one of two paths:

Path A: Currently Enrolled Students; When you answer "Yes" to being enrolled for the current term:

  • You will be asked if you wish to withdraw from all current term courses.
  • You must select the specific Term for withdrawal from the dropdown.
  • You will be asked if you plan to return to West Chester University.

Path B: Students Not Currently Enrolled; When you answer "No" to being enrolled for the current term:

  • The form will skip directly to: "Do you plan to return to West Chester University?"

Important: Answer Locking Fields lock immediately after selection. You cannot click back into a field to change it. If you make a mistake, you must use the Reset Form button to clear the document and start over (see Fig 3).
Withdrawal request info
Fig 3

STEP 3: SUBMISSION ELIGIBILITY

Please note the following restriction regarding submission:

  • Submission Blocked: If you answer "No" to being enrolled AND "Yes" to planning to return, you are not actually requesting a withdrawal. In this case, the Submit button will remain disabled, as no action is required from the Registrar.
  • Please close the form and contact the Registrar’s office with any questions at Registrar@wcupa.edu.

STEP 4: FINALIZING THE REQUEST

  1. Review Terms: Based on your answers, specific terms and conditions will appear. Please read them thoroughly.
  2. Electronic Signature: You must provide an electronic signature at the bottom of the page.
  3. Submit: Click Submit. You will receive confirmation once the request is successfully transmitted.

For support, please submit an AES Support Portal ticket.