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SUPPORT & TRAINING

Faculty & Staff Training
610-436-3191
www.wcupa.edu/fast

IT Help Desk
610-436-3350
www.wcupa.edu/ist

Adobe Creative Cloud is a set of applications and services from Adobe Systems that provides access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

https://helpx.adobe.com/support.html 
https://helpx.adobe.com/support/creative-cloud.html 
https://helpx.adobe.com/creative-cloud/tutorials-explore.html 

Brightspace by D2L is the Learning Management System used by the university to support education and offers a highly personal learning experience that connects faculty and students to collaborative learning tools, activities, resources and content. We refer to Brightspace as D2L. D2L is the company that created our Learning Management System.

Anticipated Subscription Training https://www.d2l.com/training-services/ 
More info subscription training https://www.d2l.com/wp-content/uploads/2018/11/Subscription-Training.pdf  
Catalog Example https://community.brightspace.com/servlet/fileField?entityId=ka50A0000000IZYQA2&field=Attachment__Body__s
Brightspace Help https://documentation.brightspace.com/EN/-/-/-/welcome_page.htm?_ga=2.236872454.640040298.1550238390-1978313468.1550238390&__hstc=23369509.511b2e6c079d28932de8b182ee429626.1550238391083.1550238391083.1550238391083.1&__hssc=23369509.4.1550238391084&__hsfp=2135526856
Brightspace Tutorial YouTube Channel https://www.youtube.com/channel/UCLSxTdOzKAFOCZjXav1aCRQ 
D2L Training & Certification? https://learn.brightspace.com/ $$$$
West Chester University D2L Services https://www.d2l.com/support/ 

https://support.office.com/en-us/office-training-center

Word, Excel, PowerPoint, OneNote
OneDrive
Teams
Sway

Kaltura is a secure audio/video streaming service that is used to deliver high quality media to D2L

Kaltura Learning https://learning.mediaspace.kaltura.com/ 
Kaltura Learning Courses https://learning.mediaspace.kaltura.com/channels 

 Multimedia Services at WCU provide audio/visual technology integrated into the classroom to help enable active interaction between faculty and students.

https://www.wcupa.edu/infoServices/multimedia/default.aspx

Classroom Technology
Active Learning Spaces
Classroom Projection

 
 
 
 
 
Google Chrome
FireFox
Edge
 
 
 
 

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Faculty & Staff Training (FAST)
Anderson Hall
Website: www.wcupa.edu/fast
Email:  FAST@wcupa.edu